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Cost-of-living support available in Family Hubs

Press Release: 27/11/2023

Hyde MarketFamilies and individuals are being offered support with the rising cost of living through a series of drop-ins being held across Tameside’s Family Hubs.

These events mark the return of last winter’s Helping Hand campaign, which brought residents advice on money management, benefit support, pension credit, energy efficiency and support with bills, health and wellbeing, housing support and support into employment. 

Sessions at these locations are primarily targeting parents and families, but all residents are welcome to attend the drop-ins which will run every other week and start on the following dates:

North Family Hub

Tuesday 28 December, 2pm-4pm, Trafalgar Square, Ashton, OL7 0LL.

West Family Hub

Wednesday 29 December, 10am – 12pm, Greenside, Greenside Lane, Droylsden, M34 7RA.

East Family Hub

Tuesday 5 December, 10am – 12pm, School Crescent, Ridge Hill, Stalybridge, SK15 1EA.

South Family Hub

Friday 8 December, 10am – 12pm, Old Road, Hyde, SK14 4SQ.

Cllr Eleanor Wills, Tameside Council Executive Member for Health and Wellbeing, said: “Cost-of-living pressures are still impacting residents right across our borough so it’s vital we continue to provide support through the much-needed Helping Hand campaign. In the run-up to Christmas and with the weather getting colder, this can be a particularly hard time of year for a lot of people with larger bills to pay.

“If there’s any support or advice you need, please come along to our Helping Hand events to speak with the team, which kick off this winter at Tameside’s Family Hubs.”

To find out more about cost-of-living support available in Tameside please visit

The Family Hub drop-ins are being ran by the council’s Welfare Rights service, which provides a range of information and advice on welfare benefit issues. Anyone who needs support should email, call their adviceline on 0800 074 9985 (open Monday and Wednesday 9.30am – 12.30pm) or visit

Council services and guest services also provide face-to-face support from Tameside One in Ashton between Monday and Friday, between 9am-5pm and are available by appointment or drop-in. Please visit to find the Tameside One timetable, how to book an appointment and contact services.

The council’s Customer Service Contact Centre can be reached by calling 0161 342 8355, by web chat on or by email

If your local organisation or venue would be an ideal location in Tameside for a Helping Hand Stall, please get in touch by contacting

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