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We Asked

Tameside Council launched this consultation in order to seek the views of the public in relation to the introduction of an Anti-Social Behaviour Policy for the Local Authority.

 

The catalyst for the formation of this policy was following a response to an Ombudsman complaint where the Council were advised to produce a policy available for public consumption. 

 The policy provides the baseline for how the council will handle reports of anti-social behaviour.


You Said

The consultation received 29 responses.

There were no specific themes identified in terms of responses provided.  In terms of what was provided there was a mixture of positive and negative comments.  There were also some comments that provided current observations around what the person perceived as anti-social behaviour.

 A comment made around what the council would consider a high, medium, standard rating of a complaint.

A comment made about automatic acknowledgements being sent to those making a report.

The ‘Report It’ number needs to be on the anti-social behaviour online page
 

We Did

 

This assessment is contained within the internal working instructions that the anti-social behaviour service adhere to in receiving and investigating complaints.

This is already in action.  If a person makes a report to the anti-social behaviour service e-mail inbox, they will receive an automated response informing them that their e-mail has been received.

Details of how to report anti-social behaviour are provided on the webpage


Supporting Documentation

 

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