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Help Towards Paying Your Council Tax


If you find monthly payments difficult, you can arrange to pay your bill weekly or fortnightly. If you choose this will need to notify us so that we can amend your instalment details.

You can also arrange to pay your Council Tax bill by 12 monthly instalments.

If you are experiencing difficulties, please make early contact with us, we will check that your bill is correct, and identify any reductions you may be entitled to that you have not claimed.

Please contact the Council Tax Revenues Department on 0161 342 2045 or revenuesmail@tameside.gov.uk to discuss this.

You may be entitled to claim Council Tax Support, please use the online application form at: https://tamesideclaims.teamnetsol.com/index.jsp 
 

Discretionary Hardship Scheme 2023-2024

If you're struggling financially to pay your Council Tax bill you can apply for a hardship payment. Hardship payments will be considered under Section 13A of the Local Government Finance Act 1992 and details of the Councils policy, including information on how to apply, can be found here Section-13A-Policy

If awarded, payments will be made directly to your Council Tax account reducing the amount you have to pay.
You will need to provide:
  • details of your income and expenses
  • your last 3 months bank statements

Please complete the budget planner which can be found here and return it with your application  to cthardship@tameside.gov.uk . The subject of your email should be Hardship Payment and your Council Tax account reference number if you have it.
 

Council Tax Support Scheme


The Council Tax Support Scheme provides financial assistance to Council Tax payers on a low income whether they rent or own their own home, or live rent-free, by reducing the amount of Council Tax they have to pay. The level of support provided under Council Tax Support may be significantly lower for some customers than they previously received under the Council Tax Benefit scheme. Claimants of a state pension age continue to receive the same level of support as they did under Council Tax Benefit. Claims for working age claimants are assessed differently.
 

Who is it for?

People on low income who are liable to pay Council tax may be entitled to help.
 

How is it worked out?

The Council will look at the money you and your partner have coming in as well as your savings. The Council will also look at your other circumstances such as your age and whether anyone else lives with you. With this information the Council will work out if you qualify for Council Tax Support. If you can get Council Tax Support, this will not affect the amount of money you receive in other benefits. The main aspects of the Council Tax Support Scheme for working age claimants are:
 
  • A maximum limit of 75% to the amount of Council Tax Support that can be paid
  • Council Tax Support is limited to the level that would be given for a band A property. You can find more information at the Council Tax Support Scheme page
 

How to claim:

You can claim Council Tax Support straight away by using the online application form at https://tamesideclaims.teamnetsol.com/index.jsp  
 
Here are other agencies which offer free advice if you are experiencing financial difficulties:

Welfare Rights Debt Advice Service
www.tameside.gov.uk/debtadvice
Tel: 0161 342 3494 if you are experiencing rent or mortgage difficulties.

Citizens Advice Bureau
https://www.citizensadvice.org.uk/ ext link
Tel: 0161 342 5005

National Debtline
www.nationaldebtline.org/ ext link
Tel: 0808 808 4000