Benefits in Tameside

Self Service

View Benefits, Council Tax and Business Rates

View your information for Benefits, Council Tax and Business Rates online with the self service system. You can view payments made towards Council Tax and Business Rates accounts, and if you are a landlord you can view information relating to your tenants.

If you wish to make payments to the council, use the Pay It link underneath.

Self-Service System

Click here to go to the self-service system.

Pay It

Click here to if you wish to make a payment to the Council.

Change of Circumstances

You can now update your details and inform us of any change to your benefits and income online.

Change of Circumstances

Click here to go to the Change of Circumstances online system.

Electoral Register

Notifying a change of address does not mean you are automatically on the Electoral Register. Click here to register to vote.

When Your Claim will be Dealt With

New claims for Council Tax Support and Housing Benefit and change of address applications will be processed in 21 days of receipt where all the necessary information has been provided to enable the assessment to take place.

All other information will take longer to process. The Benefits Service will process all work as quickly as possible however during busy periods this may take up to 45 days. The start of the financial year in March, April and May are usually very busy periods.

If you wish to query the progress of a claim please wait until 45 days has elapsed before contacting the Benefits Service. This will enable us to process as many claims as possible.